Frequently asked questions

General

What is a vegan?

A vegan is a person who abstains from ingesting or using any animal products or by-products (including dairy, eggs, meat, fish, fowl, rennet, and gelatin).

Why would I choose a vegan baked good over a traditional one?

Vegan baked goods are naturally cholesterol and lactose free and have lower levels of saturated fat. Plus, they can be just as tasty (if not tastier!), they are a compassionate choice, and have a smaller environmental footprint than many traditional baked goods.

Are all Sweets from the Earth products vegan? Are they dairy, egg, cholesterol, and lactose free?

Absolutely! Sweets from the Earth products are all natural and vegan. Because our products do not contain any animal-derived ingredients, they are naturally cholesterol and lactose free.

Allergens

Are all Sweets from the Earth baked goods nut free?

Our bakery located at 101 Canarctic Drive is a completely DAIRY, EGG, SESAME, PEANUT & TREE NUT FREE facility. In addition, we audit our suppliers for their nut free status to ensure that the ingredients entering the bakery are nut free. All Sweets from the Earth products marked as nut free are produced in this strict environment and are school safe. Please always remember to check the packaging, as our gluten free bakery at 101 B Canarctic Drive uses peanuts and tree nuts.

Do you make any gluten free products?

Our bakery located at 101 B Canarctic Drive is a completely DAIRY, EGG, WHEAT & GLUTEN FREE facility. In addition, we audit our suppliers for their gluten free status in order to ensure that the ingredients entering the bakery are gluten free. All Sweets from the Earth products marked as gluten free are produced in this strict environment. Please always remember to check the package as our peanut and nut free bakery located at 101 A Canarctic Drive uses wheat and gluten.

How do you ensure that Sweets from the Earth products are either Nut Free or Gluten Free?

In addition to comprehensive supplier research and documentation, we periodically test both incoming raw ingredients and outgoing finished baked goods for allergens through a federally accredited food laboratory.

ingredients

Do you use organic ingredients?

Over 50% of our ingredients are organic. All our flours, grains, and sugars, and much of our produce are organic. We hope to become a completely organic bakery in the future.

Do you use any refined sugars?

Our products are sweetened with organic cane sugar, natural brown rice syrup, maple syrup, agave nectar, and fruits such as organic Medjool dates. We do not use any white or brown refined sugars.

What types of fat do you use?

We primarily use sunflower oil, which is a light tasting oil, with no GMOs, no trans-fats, and low levels of saturated fat. In certain products, we also use other fats, such as coconut oil, palm fruit oil, olive oil, avocado oil, and flax oil.

What is spelt?

Spelt is an ancient grain that is a relative of wheat. It is more easily digestible by some people who cannot tolerate wheat. Our Nut Free Cookies, Organic Medjool Date Squares, and Nut Free Cheesecakes are all made with spelt.

Do you use palm fruit oil?

While we do use organic sustainable palm fruit oil in a few of our products, the oil we use in the majority of our products is sunflower oil. We've chosen to use palm fruit oil specifically in a few products, as it gives a particular texture that we cannot get from sunflower oil, or any other vegan, non-hydrogenated source. We are continually searching for alternative and experimenting in the kitchen to come up with our own alternatives and hope to replace the palm fruit oil as soon as we have an acceptable solution. The only organic palm fruit oil we source is single origin and grown in South America (on an existing plantation, not clear-cut lands). The farm is Rainforest Alliance certified.

What are trans fats, and do you use them?

Trans fats result from a chemical process called hydrogenation, which changes a liquid oil, naturally high in unsaturated fatty acids, to a more solid and more saturated form. The greater the degree of hydrogenation, the more saturated the fat becomes. Consumption of trans fats can result in many health problems, including coronary heart disease. All our products are 100% non-hydrogenated and have 0 trans fats.

What are GMO's and do you use them?

GMOs are genetically modified organisms. They are created by combining genes from organisms such as bacteria, viruses or animals with other, often unrelated, species. In Canada, up to 70 percent of the processed foods found in grocery stores contain GMOs. The government requires no long-term testing of GMOs, so it's impossible to determine what effects they are having. The most common GMOs are found in products containing corn, soy, and canola. Sweets from the Earth products do not contain any GMOs.

What kind of chocolate do you use?

The bulk of our chocolate is West African in origin, and we are currently testing to source part of our production from South America. Our West African supplier does subscribe to their own sustainable trade initiatives.

Is the Organic Cane Sugar produced in a vegan-friendly way?

Yes, our organic cane sugar (and all other ingredients) is vegan and are not processed using any animal products/ingredients (i.e., bone char sugar processing, etc.). We invest heavily in due diligence and lab testing to ensure that our strict guidelines are followed.

Why do you use carrageenan?

Carrageenan is extracted from seaweed and is commonly used as a thickener and emulsifier to achieve a certain texture. As a vegan bakery, we use it as an alternative to gelatin, which comes from animal bones. We use carrageenan in very small amounts, in just a few of our products that require this texture. We are constantly on the lookout for new and innovative plant-based ingredients in either addition to or replacement of our existing ingredient list. As always, our priority is to make delicious treats without the use of animal ingredients.

Product Handling

Are your products Kosher?

Yes, all our products are certified Kosher Pareve under the supervision of the Kashruth Council of Canada (COR). All baked products containing wheat and/or spelt are also certified Pas Yisroel.

Are your products Halal?

Yes, all our products are certified Halal under the supervision of Halal Transactions of Omaha (HTO)

How do I store my baked goods?

We suggest storing them in the freezer, in an airtight container or re-usable bag for to keep them fresh. Most of our products are good in the freezer for up to 9 months.

Can I freeze your products?

Yes! All our items freeze exceptionally well. Most of our products are good in the freezer for up to 9 months.

Is ok to re-freeze your products?

All our delivery trucks have reefers to keep the products frozen in transit. It is possible for products to thaw while out for delivery as the door is being opened and closed throughout the delivery route. Thawed products are safe to consume, and any products that won't be enjoyed right away, we recommend moving to the freezer to preserve their freshness. All our products can be refrozen and kept in the freezer for up to 9 months.

Sustainability

Why is sustainability important?

The main goal of sustainability is to protect the planet so that future generations don't have to suffer. Ultimately, we only have finite resources on this planet, but we're currently not being considerate of that. Our actions now shouldn't be at the expense of our fellow creatures or humans, so it's important to be aware of sustainability in our daily lives so we don't cause more irreparable damage to Earth.

What does SFTE do to be more sustainable?

We've created a corporate culture of sustainable practices, and we believe firmly in our philosophy and ethics. Our environmental efforts have had significant and positive impact on greenhouse emissions, vendors, customers, and the community at large.
We go back to the basics with real food.
We support local farms and procure locally whenever possible.
We develop high quality food packaging that lowers water consumption and helps reduce energy use.

Ordering

Where are you located, and can I order from you directly?

Yes, you can order directly from us. As well, we have a fully stocked Bakery Outlet that is open to the public for in-store shopping! We are located at 101 Canarctic Drive in North York. Our hours of operation are Monday-Friday 9:00-5:30 and Sunday 10:00-5:30. We look forward to seeing you!

How can I order a birthday / anniversary / special occasion cake form you?

We love helping our customers celebrate special moments. We offer a variety of cake flavours and sizes on our website. When placing an order online, you will be directed to the view-cart screen there is a special instructions box located in the bottom left corner; there you can include an inscription or any icing modifications.

Delivery

What does GTA only mean?

GTA stands for the Greater-Toronto-Area which includes Toronto and neighboring regions such as York, Peel, Durham, Hamilton, Halton, Waterloo, and Simcoe up to Barrie. We use the *GTA Only* tag to denote items that require refrigerated/frozen shipping, which currently is only available in the GTA.